The centerpiece of THE Revelex Empowering Technology Suite of Solutions, Power Agent is a robust desktop application that has no peers. Among its many features and benefits, Power Agent ENABLES Agents book travel from one of many sources within the same search parameters. Best of all, the Agency receives booking credit and any compensation directly from Travel Suppliers. Travel Distributors now have the means to successfully compete with the Online Travel Giants.

Power Agent allows you to:
• Utilize a comprehensive Lead Management application
• Maintain an enterprise class CRM system
• Transfer clients between agents
• Manage multiple quotes for one customer
• Set reminders for client follow up
• Be reminded for customer deposits, supplemental, and final payments
• Manage online bookings
• View reports on agent efficiency, bookings, cancellations, etc.
• Send calls to action/special information to your agents
• Yield your net rates and/or private inventory
• Route Incoming Leads based on agent skill sets
• Create Electronic Brochures, live and "real time"
• Customize itineraries and pricing for Clients
• Access GDS and non-GDS products from Airlines to River Rafting
• Comparative shop and book Cruise Lines, Airlines, Hotels, Car Rentals, Travel Insurance, Shore Excursions and much, much more
• Safely and securely store Client data
• Access this data from any Internet connection worldwide
• Create direct mail and email campaigns
• More effectively and efficiently manage the "Business of Travel"

POWER AGENT® 4.0 has a complete lead-distribution system built into its core. Leads generated via the Internet or by phone are prioritized and distributed based on agent type and skill set.

Example Agent Types: Air, Car, Hotel, Cruise, Tour, Customer Service, Spa, Yacht, etc.
Example Skill Sets: Crystal, Regent, Oceania, Trans-Atlantic, Orient, 14+ nights.

POWER AGENT® 4.0 will search the customer database of the host agency to match Web site form and phone leads to identify the customer as new or existing. The agency can maintain purchase patterns for clients and create thorough demographic data for marketing purposes.

POWER AGENT® 4.0 allows agents to set reminders in the system to call back or follow up with customers. The system automates some reminders, such as cruise final payment reminders or failed credit-card authorizations for quoted customers.

POWER AGENT® 4.0 enables an agent to build a complete multi-location vacation package with multiple GDS and non-GDS travel products that will display and invoice one price to the customer. The system incorporates mark-ups, discounts, vendor coupons, bonus commissions, and MCOs (service fees).

POWER AGENT® 4.0 helps an agent create online quotes or brochures that a customer can view on a secure Web site. The quotes are e-mailed or faxed to the client and the agent can modify them online for the customer. This feature allows agents to use their skill and knowledge of travel products to create professional online proposals for their clients.

POWER AGENT® 4.0 allows agents to transfer leads to other agents with the host agency to enhance service to the client. If a client requests a product better suited to another agent, this transfer function is a single-click operation.

POWER AGENT® 4.0 tracks every action an agent takes when interacting with a client, including lead creation, calling the customer, building quotes, purchase activity, reminders that have been set, and document mailing. This helps supervisors view agent activity and allows other agents to service customers when the agent of record is unavailable.

POWER AGENT® 4.0 enables agents to initiate best-fares searches in multiple GDSs and book or store those itineraries on behalf of a client. Service fees can be added by the agent and/or set to a minimum by the host agency. Flight policy and details are available to the agent for all bookings. Advanced search features allow the agent to focus on up to three vendors, request non-stop only, and/or change the class or the search results. The entire database of worldwide airport codes is available to the agent and the standard spell-checking feature is used when free-form city searches are entered.

POWER AGENT® 4.0 can access GDS only properties, or take advantage of any or all of our net- rate providers. Revelex® can access hotels through all four GDS's, CNG Hotels, Travelweb, Hotel Quest, HRN, Pegasus, Sabre Exclusives, and WorldRes. With our hotel net/block space engine, the agent also can book the host agency's net-rate products. Prioritization based on vendor can be set from 0 to 100, allowing an agency to have up to 100 preferred vendors in one city. Search distance and hotel name can be entered into the general search parameters. The hotel search functions enable searches by address, airport, city, interactive map, price, vendor, and ZIP Code. If a city name exists in multiple states and/or countries, the system displays an option to view all cities with that name.

POWER AGENT® 4.0 car-rental bookings are made through the GDS's. We allow only airport-based reservations at this time.

POWER AGENT® 4.0 can search by cruise line, cruise ship, date range, destination, embarkation port, and port of call. POWER AGENT® 4.0 enables an agent to hold a cruise reservation, extend or modify the hold, discount the base fare, enter coupon data, enter bonus commission data, make payments against the hold, modify the PNR, and enter document shipping information into the record. POWER AGENT® 4.0 can create manual bookings with non-electronic cruise lines, make phone payments on an electronic hold, track cash payments made by the customer, and book group amenities such as shipboard credits and champagne in the room. Agencies may set a maximum allowable discount for their agents and get reports on the discounts given by individual agents or the agency as a whole.

POWER AGENT® 4.0 can access GoGo World Wide Vacations and Travel Impressions directly and create an air/hotel or air/car/hotel package with any excursion add-ons that may be available. Discounts and coupons can be entered and tracked in the system. Manual tour booking through other tour companies can be entered, tracked, and invoiced.

POWER AGENT® 4.0 can book insurance electronically through Access America, CSA, and Trip Assured. Manual insurance bookings can be entered, tracked, and invoiced.

POWER AGENT® 4.0 can book electronically through Port Promotions. Cruise-line shore excursions can be manually entered, tracked, and invoiced.

POWER AGENT® 4.0 can create administrative MCOs (service fees) for any travel itinerary.

POWER AGENT® 4.0 can track and invoice any manually entered travel product. Title, description, dates, cost, commission, confirmation number, vendor contact data, and free-form text notes can be entered are manually.

Client data and preferences can be stored in a database for maintaining account information such as address, telephone, fax number, passenger list, billing data, seating preferences, frequent-flyer numbers, special meal requirements, credit-card number, email address, and much more.

A Passenger Name Record (PNR) item lets the user transfer stored data to a PNR, edit information, add remarks, and complete the process in standard GDS/CRS language. Client itineraries are stored forever and are accessible for marketing programs in the future. Client data, stored on the server, are available wherever and whenever the user accesses the system. Profile information is encrypted for security.

The POWER AGENT® 4.0 security and control features include:
• IDs and Passwords: Agents signing into POWER AGENT® 4.0 use a personalized user ID and password.
• POWER AGENT® 4.0 uses the Data Encryption Standard (DES) for encrypting all user and agent information.
• All POWER AGENT® 4.0 servers are firewall-protected.

All settings are resident on the Web server, available for use wherever the GDS is accessed using POWER AGENT® 4.0. Information in any window can be cut and pasted into another screen or a word-processing document running in another program.

Travel companies are using POWER AGENT® 4.0 to reduce office-space requirements and provide nationwide service using home-based intermediate and experienced agents to take calls on flexible, round-the-clock schedules. Agents can access POWER AGENT® 4.0 from a remote location-home, client site, hotel room, convention, or trade show! Agency PNRs can be accessed from any computer, anywhere, that is connected to the Internet and has a Web browser such as Internet Explorer.

POWER AGENT® 4.0 can be used in a reservations-center system providing GDS reservations capabilities and a customized desktop environment.

Charges for dedicated lines and hourly dial-up fees can be consolidated by using unlimited Internet access with low fixed costs for secure GDS and non-GDS communications. POWER AGENT® 4.0 can be used at a corporate satellite, branch office, or remote and outside agent sites where an Internet connection saves you the cost of a dedicated-line connection to the reservations system. You only need is a GDS contract! Even non-ARC CLIA agencies can use the system simply by using air, car, and hotel fulfillment services and share the revenue. No GDS contract is needed! With POWER AGENT® 4.0, an agency no longer depends on equipment contracts with GDS vendors. The agency can use its own inexpensive computers, printers, and network equipment, eliminating monthly GDS automation fees.

With POWER AGENT® 4.0, one computer can access all GDS's to gain more bargaining power for commission overrides by focusing reservations from a nationwide group of travel agents into a designated GDS. For example, all Delta reservations can be directed over Galileo, American over SABRE, and so on.

With POWER AGENT® 4.0, you can manage all of your group contracts for cruises and hotels in one easy-to-use interface that allows all agents to book into those groups as if they were live inventory.

With POWER AGENT® 4.0, we can customize non-GDS and alternate GDS booking to create passive PNRs in your primary GDS so you can import them into your financial or back-office software. We can also create exportable files that you can import directly into your back-office software. Offline bookings are accessible online for customers to view at their leisure, and marketing data such as online specials are easily accessible by agents.

POWER AGENT® 4.0 can be set up to prioritize travel vendors for your customers and your Web sites and agents. Using this feature allows the agency to generate more revenue by booking with vendors that pay the agency higher overrides and/or commissions. POWER AGENT® 4.0 also informs the agency of popular travel products requested by consumers so additional commissions can be negotiated.